Frequently Asked Questions
Here you can find the most frequently asked questions and answers about Moorchef products. If you can't find the answer you're looking for, please contact us.
Genel
An outdoor kitchen refers to kitchen appliances and equipment that can be used outdoors. These kitchens are typically designed for preparing meals and entertaining guests in gardens, on terraces, or on patios.
Outdoor kitchens are made from a variety of weather-resistant materials. Materials like stainless steel, aluminum, quality wood, stone, and granite are the most popular choices for outdoor kitchens.
While outdoor kitchen installation can be handled by a professional team, some modular systems can also be installed independently. If you need more information, please contact us for assistance.
Although outdoor kitchens are made of durable materials, they require regular maintenance. It's recommended to clean stainless steel surfaces, store them indoors to protect them from rain, and perform maintenance during seasonal changes.
The warranty period for our outdoor kitchen products varies depending on the product. Our warranty periods generally range from 2 to 5 years.
Your orders will be delivered within 2-14 business days, depending on product availability. Please contact us for more information about delivery times.
While outdoor kitchens are designed to withstand most outdoor conditions, they should not be used in extreme winter conditions, such as heavy snow or ice. It's recommended that you store kitchen equipment indoors when not in use.
Most of our products are made with easy-to-clean materials suitable for outdoor use. Simply use mild soapy water and a soft cloth for cleaning. You can also use stainless steel cleaners to remove dirt from metal surfaces.
Yes, all our products are customizable. You can personalize your kitchen design with color, material, and hardware options. Contact us for more information about design and customization options.
The area chosen for an outdoor kitchen depends on the kitchen's size and layout. Generally, it's important to choose an area on a terrace or garden that can be protected from rain and excessive sun.
Yes, it's important to take safety precautions, especially if you're cooking or using a heater outdoors. Make sure gas connections are made correctly and appliances are safe to use.
Yes, international and local shipping is available for all our products.